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Genevieve Carbone

Customer Story: Tuckaway Child Development & Early Education Centers

  • October 23, 2020

About Tuckaway Child Development & Early Education Centers

Tuckaway Child Development & Early Education Centers are a series of seven centers across the state of Virginia. They enroll about 1,500 children across their centers. Voted “Best of Metro Richmond,” Tuckaway’s programs nurture and educate each child as an individual. Tuckaway’s educational programs develop the whole child—emotionally, intellectually, physically and socially. 

Before Using Kangarootime

Before onboarding with Kangarootime, Tuckaway used antiquated childcare management software that did not batch reports in the way the early education center needed them to. As a result, billing took over 30 hours a week to complete for their seven centers. Adding to their software struggles, Tuckaway used a different software for parent engagement, which did not integrate with their core childcare management software. This created additional manual entry and made more room for error. 

Tuckaway needed a software solution that brought both core childcare management parent engagement tools together that would automate their processes and save their staff time. 

Kangarootime’s All-In-One Platform

Kangarootime’s all-in-one childcare management system allows Tuckaway to bring all of their important processes, like billing and parent engagement, into one software solution. With Kangarootime, Tuckaway is able to create custom payment plans and automate their billing to their families. Kangarootime’s parent engagement tools give Tuckaway the ability to effectively communicate with families, from photo updates to payment reminders, and the ability to do all of this right from their smartphone with Kangarootime’s Parent App. 

Time Saved with Kangarootime

By leveraging Kangarootime’s billing and payments, Tuckaway has saved over 30 hours weekly and by eliminating manual entry between two systems, they saved 2 hours each week. Additionally, they were able to better manage parent communication in an efficient manner. 

“With Kangarootime, our daily sheets are live and parents receive real time feedback. They can access the information throughout the day to see what’s going on with their child. Parents are also able to update information in Kangarootime, lkike changing emergency contacts, their address, forms, and more. Before we started using Kangarootime, we had to do all of this with pen and paper! It’s put more responsibility on the parents and take it off the administrators.”

– Frances Powell, Corporate Administrator, Tuckaway Child Development & Early Education Centers

Tuckaway Child Development & Early Education Center, Innsbrook, Virginia


Kangarootime is the leading all-in-one childcare management software for daycares and preschools. With billing and invoicing capabilities, parent communication and staff management tools and classroom automation, Kangarootime helps childcare centers grow and scale. To learn more about optimizing your center with Kangarootime, visit kangarootime.com.

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