Extended Day Child Care offers after-school care and enrichment programs to students across its nine centers in California. Vanessa Castillo, Executive Director of EDCC, has been managing the program for over four years and knows the importance of providing convenient and quality care for families.
When looking to switch from their current software program, Vanessa and the EDCC team knew they wanted an all-in-one, user-friendly platform with more options for parents, easier ways for them to pay their tuition, and more automated invoicing.
“We’ve gone through lots of different systems in our company over the years so having automatic billing and autopay has been so much easier for our families.” – Amanda Young, Assistant of Business Services
With the personal connection to the team, the wide range of features and capabilities, and the smooth transition process, the choice to switch to Kangarootime was easy.
“We did demos with other companies, but Kangarootime stood out more regarding aligning with what we really wanted. With the parents, it’s making their day-to-day a little bit easier, and they see that we’re trying to make it a smoother process for everyone.”
– Vanessa Castillo
Using Kangarootime, EDCC has been able to reach their goals and improve their families’ experience.
Goals:
- Create a better check-in and payment process for families.
- Spend less time on billing and invoicing.
- Ensure the safety and security of each center.
Solutions:
- Offer online and autopay through Kangarootime along with kiosk check-in for a faster and easier drop-off experience.
- Use automatic billing and invoicing through Kangarootime so bills are sent accurately and on time.
- Take advantage of Kangarootime’s integration with Kisi door locks to manage access to the schools.
Results:
- Families are happier due to having more time back in their day and access to easier payment options.
- Staff saves over 6 hours per week through automated invoices and the school receives accurate, on-time payments.
- Schools are safer with controlled access and remote locking capabilities.
Switching to Kangarootime has been positive for the Extended Day, giving them more flexibility when it comes to running their business.
“If you are considering the switch to Kangarootime, do not hesitate. Change is scary but the implementation process is a smooth transition, and the team is supportive along the way.” – Vanessa Castillo, Executive Director of EDCC
If you’re looking to use Kangarootime to help manage your afterschool or childcare program, click here to get started.
